Privacy Policy

Nile Minerals Ltd

1. Introduction

This Privacy Policy ("Policy") explains how Nile Minerals Ltd ("Company," "we," "us," "our") collects, uses, discloses, and safeguards information when you visit our website at nileminerals.com (the "Website") and engage with our services.

The Company is committed to protecting your privacy and ensuring you have a positive experience on our Website. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

· Contact us via email, telephone, or our contact forms

· Request information about our services (gold mining, trading, consultancy, and export)

· Request a quote or proposal

· Subscribe to our newsletter or updates

· Participate in inquiries or negotiations

· Provide business or company information

Types of Information Collected:

· Identity Information: Name, title, position, company name

· Contact Information: Email address, phone number, mailing address

· Business Information: Company details, industry, business interests, transaction history

· Communication Data: Records of your correspondence with us

· Financial Information: Payment details, invoicing information, transaction records (for business transactions)

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information:

· Technical Information: IP address, browser type, operating system, device type

· Usage Information: Pages visited, time spent on pages, links clicked, referring website

· Cookies and Similar Technologies: Data from cookies, web beacons, and tracking technologies used for Website functionality and analytics

2.3 Third-Party Information

We may receive information about you from:

· Business partners and service providers

· Industry databases or public records

· Third-party analytics providers

3. Purposes of Data Collection and Use

We use the information we collect for the following purposes:

3.1 Service Delivery

· Responding to your inquiries and requests

· Providing information about our gold mining, trading, consultancy, and export services

· Processing quotes, proposals, and business transactions

· Maintaining business relationships

· Providing customer support

3.2 Communication

· Sending you updates about our services and products

· Notifying you of changes to our Website or policies

· Sending newsletters and marketing communications (with your consent)

· Communicating about transactions and agreements

3.3 Business Operations

· Managing and improving our Website functionality

· Analyzing usage patterns and trends

· Conducting market research and customer feedback

· Preventing fraud and ensuring security

· Complying with legal obligations

3.4 Legal and Regulatory Compliance

· Meeting regulatory requirements in Uganda and internationally

· Complying with mining and export regulations

· Responding to legal requests from authorities

· Maintaining records required by law

4. Legal Basis for Data Processing

We process your personal data based on:

· Performance of a Contract: When necessary to fulfill business agreements and service delivery

· Legitimate Interests: To maintain our business, improve services, and communicate with clients

· Compliance with Legal Obligations: To meet regulatory requirements in Uganda and internationally

· Consent: Where you have explicitly provided consent for specific uses (e.g., marketing communications)

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with third-party service providers who assist with:

· Email and communication services

· Website hosting and maintenance

· Analytics and data analysis

· Payment processing

· Logistics and export services

· Legal and accounting services

These service providers are contractually obligated to:

· Use your information only for specified purposes

· Maintain appropriate security measures

· Not disclose your information to unauthorized parties

5.2 Business Partners

We may share information with business partners involved in:

· Joint ventures or collaborations

· Gold trading and supply chain operations

· Export logistics and documentation

5.3 Legal Requirements

We may disclose your information when required by law or in response to:

· Court orders or legal proceedings

· Government agency requests

· Regulatory investigations

· Law enforcement requests

· Protection of legal rights and safety

5.4 Business Transfers

If Nile Minerals Ltd is involved in a merger, acquisition, reorganization, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5.5 No Unauthorized Sales

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Retention

We retain your personal information for as long as necessary to:

· Provide our services and maintain business relationships

· Comply with legal and regulatory obligations

· Resolve disputes and enforce agreements

· Protect against fraud and ensure security

Retention Periods:

· Client/Customer Data: Retained for the duration of our business relationship plus 5-7 years for regulatory compliance

· Communications: Retained for 3-5 years unless longer retention is required by law

· Marketing Data: Retained until you unsubscribe or request deletion

· Website Analytics: Retained for up to 2 years

Upon request and when no legal obligation requires retention, we will delete or anonymize your information.

7. Your Privacy Rights and Choices

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy in a portable format.

7.2 Correction and Rectification

You have the right to request correction of inaccurate or incomplete information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to legal and contractual obligations that may require us to retain certain data.

7.4 Marketing Communications

You may opt out of marketing communications, newsletters, and promotional emails at any time by:

· Clicking the "unsubscribe" link in any marketing email

· Contacting us directly at info@nileminerals.com

· Requesting removal from our mailing list

7.5 Cookies and Tracking

You can control cookies through your browser settings and opt out of tracking technologies where available.

7.6 Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: info@nileminerals.com
Telephone: +256 767 940 682

We will respond to requests within 30 days or as required by applicable law.

8. Data Security

8.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from:

· Unauthorized access

· Accidental or unlawful destruction

· Alteration or disclosure

Security Practices Include:

· Secure server infrastructure

· Encryption of sensitive data in transit

· Access controls and authentication

· Regular security audits and updates

· Employee training on data protection

· Incident response procedures

8.2 Limitations

While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security of data transmitted over the internet or stored in our systems.

8.3 Breach Notification

In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable law, providing information about the breach and recommended steps to protect yourself.

9. International Data Transfers

Our Website and services may involve the transfer of personal information internationally:

· To Europe and Other Regions: When data is transferred outside Uganda, we implement appropriate safeguards including standard contractual clauses and adequacy assessments

· Business Operations: Information may be transferred to countries where our business partners, service providers, and clients are located

· Compliance: All international transfers comply with applicable data protection laws

10. Third-Party Links and Services

Our Website may contain links to third-party websites and services. This Privacy Policy applies only to nileminerals.com. We are not responsible for:

· Privacy practices of linked websites

· Information collection by third-party services

· Third-party content or policies

We recommend reviewing the privacy policies of any third-party websites before providing your information.

11. Children's Privacy

Our Website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided information to us, we will delete such information promptly and take steps to prevent further collection.

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

· Right to know what personal information is collected, used, and shared

· Right to delete personal information (with certain exceptions)

· Right to opt out of sales or sharing of personal information

· Right to non-discrimination for exercising your rights

· Right to correct inaccurate personal information

To exercise these rights, contact us at info@nileminerals.com. We will verify your identity and respond within 45 days.

13. European Data Protection Rights (GDPR)

If you are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) applies. You have the right to:

· Access your personal data

· Rectification of inaccurate data

· Erasure (right to be forgotten)

· Restrict processing

· Data portability

· Object to processing

· Lodge complaints with your national data protection authority

Data Protection Authority Contact: Contact your local data protection authority in your member state.

14. Contact Information

For questions about this Privacy Policy, to exercise your privacy rights, or to report privacy concerns, please contact us:

Nile Minerals Ltd

Email: info@nileminerals.com

Telephone: +256 767 940 682

Address: Kampala, Uganda

Response Time: We will acknowledge your inquiry within 5 business days and provide a substantive response within 30 days, or as required by applicable law.

15. Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

When Updates Occur:

· We will post the updated Policy on our Website

· The "Last Updated" date will be revised

· For material changes, we may provide additional notice or request your consent

Your Continued Use: Your continued use of our Website following updates constitutes your acceptance of the revised Privacy Policy.

16. Special Provisions for Business Partners

For clients and business partners in regulated industries (mining, trading, export):

· We maintain enhanced data protection practices

· We comply with international sanctions and anti-money laundering requirements

· We implement Know Your Customer (KYC) and Due Diligence procedures

· We retain transaction records as required by regulatory bodies

· We may share information with regulatory authorities as required by law

17. Grievance and Dispute Resolution

If you have concerns about our data practices:

1. Direct Contact: Contact us at info@nileminerals.com or +256 767 940 682

2. Good Faith Resolution: We will attempt to resolve your concern within 30 days

3. Regulatory Authority: You may file a complaint with relevant data protection or privacy authorities in your jurisdiction

4. Legal Remedies: You retain the right to pursue legal remedies as available under applicable law

Acknowledgment

By using nileminerals.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This Privacy Policy is effective as of November 30, 2025, and will remain in effect until updated by Nile Minerals Ltd.